Last updated: November 7, 2026
Welcome to Fahad Collections. These Terms of Service apply when you visit, browse or place an order through our online store. By using the store, you agree to these terms. Please do not use the store if you do not agree with them.
1. Store Information
Fahad Collections is an online store offering products across beauty and personal care, health and wellness, massage and relaxation, home and living, and smart gadgets. Store prices are displayed in United Arab Emirates Dirhams (AED).
2. Use of the Store
You agree to use the store only for lawful purposes and to provide accurate, current information when placing an order or contacting us. You are responsible for keeping your order and contact details accurate and for using the store in a way that does not interfere with its operation, security or other customers' experience.
3. Product Information
We aim to present product descriptions, images, specifications and prices as accurately as reasonably possible. Product images are illustrative and actual packaging, colour or minor details may vary. Please read the product description and available specifications before ordering. If you need clarification, contact us before purchase.
Product availability may change, and we cannot guarantee that every item displayed will remain available at all times.
4. Prices and Payment
Prices are displayed in AED. The order total and any applicable charges or taxes shown at checkout before you submit your order form the amount payable for that order.
Cash on Delivery is available for eligible orders when shown at checkout. If you select this option, you agree to pay the confirmed order amount when the delivery is made. Other payment methods, when available, will be displayed during checkout.
5. Orders and Acceptance
After submitting an order, you should receive an order confirmation. A confirmation message acknowledges that we received your order; it does not prevent us from contacting you if details need to be verified. We may be unable to fulfil an order because of stock availability, a pricing or listing error, an address or payment issue, or a suspected fraudulent or unauthorised transaction. If we cancel an order after payment has been taken, we will arrange an appropriate refund.
6. Shipping and Delivery
Delivery is available across the UAE. Standard delivery is currently advertised as free across the UAE, and the estimated standard delivery time is 2–3 working days after order processing. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control. Please see our Shipping Policy for further information.
7. Returns and Refunds
Eligible return requests may be submitted within 30 days of delivery. Returns require review and approval before an item is sent back. Please see our Refund Policy for the request process, conditions and refund information.
8. Intellectual Property
Unless otherwise stated, the store design, text, graphics, branding and other content made available through this website are owned by or used with permission by Fahad Collections or the relevant rights holder. You may not copy, reproduce, distribute or commercially use store content without permission, except where permitted by law.
9. Third-Party Services and Links
Some store functions may be provided by third parties, including Shopify, payment providers and delivery partners. Third-party websites and services may have their own terms and privacy practices. We are not responsible for content or practices on third-party sites that we do not control.
10. Errors and Changes
We may correct typographical, pricing, product-description or availability errors and update store content when necessary. If a change materially affects an order you have already placed, we will contact you where reasonably possible and explain the available options.
11. Limitation of Responsibility
We will take reasonable care in operating the store and handling orders. To the extent permitted by applicable law, Fahad Collections is not responsible for indirect or unforeseeable losses arising from use of the website, delays caused by events outside our reasonable control, or interruptions to third-party services. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these terms from time to time. The updated version will be posted on this page with a revised date. Changes apply from the time they are posted, subject to any rights that apply to orders already placed.
13. Contact
For questions about these terms or an order, contact Fahad Collections:
- Email: ahmadshopify3035@gmail.com
- WhatsApp: +971 50 925 0782
- Store: 3byf0z-vy.myshopify.com
These terms do not limit any rights that cannot be waived under applicable law.